We do not have a call center at this time and it can be a challenge to get a hold of us by phone as we are busy filling orders.
Business hours are 9AM to 5PM Pacific time Mon-Fri. If you would like to speak to a live person and we are not answering, please leave a message with your name, phone number, best time to call AND YOUR TIME ZONE, or fill out our contact page with the information and we will contact you as soon as possible.
You can also leave us a detailed email message that we are happy to take the time to answer. This is preferred to phone calls so we can take the time with a thorough answer that you can refer to as needed. We do not charge for this service as we are happy to help as we can.
We are happy to place phone orders so feel free to message us with a good time to call.
WE ARE HAVING ISSUES WITH SOME PEOPLE UNABLE TO READ EMAILS THAT ARE SENT FROM US. THE BEST WE CAN TELL IT IS AN EMAIL TO EMAIL SYSTEM AND THEREFORE NOT SOMETHING WE CAN FIX. IF THIS HAPPENS TO YOU, PLEASE CONTACT VIA SHOPIFY MESSAGING OR EMAIL US YOUR CONTACT INFO AND A GOOD TIME TO CALL.