Make Your Own Custom Blend
By Overwhelming Customer Request, we are offering the option of customer driven custom blending. This will take a bit of trial and error to function smoothly, but here we go!
This is a great option for people who are:
1) Using the Herbal Sampling Kit
2) Know what to expect from their horse (as far as readily accepting the herbs) and
3) Would like their herbs preblended (as it can be messy and time consuming).
Pre-blending also works well for horses on mixes when you know exactly what their dosages are and you don't need to make constant changes (for example, your horse uses a consistent amount of Tummy B Calm and Joint Rebuilder Plus so you can have them pre blended for easier dosing)
PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE ORDERING! If you have questions, contact us before ordering Please!
WE DO NOT RECOMMEND THIS FOR FIRST TIME BUYERS! USE THIS OPTION ONLY AFTER YOUR HORSE IS EASILY ACCEPTING OUR PRODUCTS SO YOU KNOW THERE WONT BE REFUSALS IN EATING THE BLENDS.
PLEASE INCLUDE A PHONE NUMBER ON YOUR ORDER SO WE CAN CONTACT YOU IF WE HAVE ANY QUESTIONS ON YOUR ORDER! (we will NEVER sell or share your information)
ABSOLUTELY NO REFUNDS OR RETURNS ON CUSTOM BLENDS, so order carefully!
How Custom Blending Works
Due to how custom blending and ordering works. ALL ITEMS ON THE INVOICE WILL BE BLENDED TOGETHER WHEN YOU CHOOSE THE CUSTOM BLENDING OPTION. We will try to figure out a way to allow exceptions on an order but we cannot do that at this time.
EXPLANATION PLEASE READ CAREFULLY: Due to how our shop system works, if you need to order items that are NOT to be added into the custom blend those items HAVE TO BE ON THEIR OWN ORDER WITH THEIR OWN INVOICE. Yes we realize that this will take extra time in ordering and will add extra shipping. As always, we will combine your orders together for shipping and refund any unused shipping charges IF they are ordered on the same day.
NOTE: As we get a better idea of how custom blending works with our system, we will try to streamline shipping charges and hopefully make this easier for you, the customer. But for now, if you want to have custom blending, this is the easiest way for our team to handle the processing, so we don't make mistakes with your order.
BY ORDERING THIS CUSTOM BLENDING OPTION, YOU AGREE THAT EVERYTHING IN THIS ORDER IS TO BE BLENDED INTO ONE CUSTOM BLEND (WITH CUSTOM PACKAGING AND LABELING) AND THAT THERE WILL BE NO REFUNDS OR RETURNS ON SAID BLENDS.
If you have any questions about custom blending, please contact us using the inbox chat option below (just click on CHAT WITH US, which we check regularly, even after hours), or you can email or call with your questions. If you wish a phone call, please send us a note in a chat inbox requesting a phone call. BE SURE TO LEAVE YOUR PHONE NUMBER and BEST TIME TO CALL. We will get back to you as quickly as possible.
WHAT CAN I BLEND?
You can blend any items in our shop together, HOWEVER, that does not mean all the items in our shop will blend smoothly together. EXAMPLE: Chopped herbs and powdered herbs blended together will not blend smoothly and the powdered herbs will fall to the bottom of the bag so you will not get consistent dosing.
DOSING: When combining our blends, please calculate your dosages before ordering! If you wish to combine powdered mixes into one of the Iron Horse mixes, you can do so but calculating exact dosages is nearly impossible so please be careful about your calculations beforehand.
You can add herbs to a blend but WE WILL NOT SUBTRACT HERBS FROM ONE OF OUR BLENDS! If you wish to order one of our blends but want to leave out some herbs. Order each herb you wish to use in equal amounts and choose the Custom Blend option below.
(options below apply to single invoice only)
EXAMPLES OF HOW TO ORDER-below are a few example orders to give you an idea of how this works. Orders will NOT be blended unless Custom Blend option is chosen.
From an Herbal Sampling Kit order Customer A: All these CHOPPED herbs on one invoice.
2oz Bilberry Chop
2oz Mullein Chop
2oz Passionflower Chop
Custom Blend Up to 5lb
From an Herbal Sampling Kit Order Customer A: Separate Invoice for POWDERED herbs.
2oz Anise Powder
4oz Fennel Powder
2oz Cayenne Powder
Custom Blend Up to 5lb
Customer B: wants to combine our premixes plus add something
2lb Joint Rebuilder
2lb No More Pain
Custom Blend 5.1lb to 10lb